Customer Survey

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Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Darrell's Firestone is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Darrell's Firestone we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

More Reviews

The staff were all personable and attentive. The Free brake inspection claim was honored upon request;saving me $39.00.I found their prices for labor a tad exorbitant. Yet,all together, it was an experience in patience and professionalism had by all.

Michael Spraggins, 04/10/2025

"I recently had my brakes replaced at Firestone, and I couldn’t be more pleased with the service! The team Brandon and Jason was incredibly personable and professional, making the entire process smooth and stress-free. They took the time to explain everything clearly and ensured my vehicle was safe and road-ready. Their expertise and customer care truly set them apart. I highly recommend Firestone for anyone needing reliable auto services!"

David Walton, 04/02/2025